He’s been called a rogue ninja. And I think he deserves a raise. Whatever he’s getting.
“Rogue ninjas”… I wonder if we can get that on our business cards.
Well, these days, I’m doing “evaluation of quality” surveys over the phone so I often hear about people who apparently deserve praises and raises. Joe Cheng is probably one such person. Chances are that so do other people on the WLW team.
What’s WLW? Windows Live Writer, a blog editor developed as a Microsoft project. Mentioned it in previous entries about blog editors. It’s become the most popular standalone blog editor for WordPress.com:
Obviously some of you have already discovered the coolness that is Windows Live Writer because we found it was our most used blogging client,
It’s in fact the app I’m using right now to post this entry. It has plenty of neat features including a nicer link management than I imagined.
So, a nice little app that can be useful. World-changing? Maybe not.
Now, why would I want Joe to get a raise? Simple: responsiveness. The keyword that I would associate with getting a clue.
This Joe Cheng character actually posted three (count them) comments on my blog about WLW. True, I had mentioned a bug I got and a report was sent somewhere. But, man, talk about dedication! Not only did he post three separate comments on my lowly blog but those comments were actually useful, straightforward, and at exactly the right tone
Added to this is the transparency of Joe’s own blog. Microsoft seems to have learned something from the Scoble era. Now, I’m clearly not a Microsoft fanboy and some of my comments about the company might have been a bit harsh, on occasion. In fact, I still think that some of Microsoft’s practises were, erm, beyond the pale. Not that Joe and the rest of the WLW team really change anything about this but, you know, I like to give credit where credit is due and I like quality work enough to reassess my opinion of a company based on some things that are done well.
So, for the record: WLW actually comes close to my dream blog editor in terms of accessing a browser history when adding links. If it could actually access my cross-browser history through Google Web History and social bookmarks (including links added to previous blog entries), I might really start singing the praises of that development team.
Until then, I may merely say that Joe deserves praises.
Hey, it’s something!
Technorati Tags: Windows Live Writer, WLW, blog editors, responsiveness, Joe Cheng, Microsoft, praises, quality control, quality assurance, evaluation of quality, feedback, WordPress.com, XML-RPC, blogging